Shipping policy
Shipping Policy
Last updated: March 16, 2026
Noirellea is committed to delivering your orders safely and efficiently.
1. Processing Time
Orders are processed within 1–3 business days.
Orders are not processed on weekends or holidays.
2. Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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Europe: 7–15 business days
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International: 10–20 business days
Delivery times may vary depending on logistics and external conditions.
3. Tracking Information
A tracking number will be provided once your order is shipped.
Tracking updates may take 24–72 hours.
4. Customs and Duties
Customers are responsible for any customs duties and import taxes.
5. Lost or Stolen Packages
Noirellea is not responsible for packages marked as delivered.
6. Incorrect Address
Please ensure your shipping information is correct before placing your order.
7. Contact Information
Store Name: Noirellea
Email: support@noirellea.shop
Customer Support Hours: Monday to Friday – 9:00 AM to 6:00 PM (UTC)